Privacy Policy

Chalk are committed to maintaining the trust and confidence of our visitors to our website and subscribers to our Mailing List. Here you’ll find information on how we treat data that we collect from visitors to our website, when purchasing event tickets or when someone subscribes to our Mailing List.

Website

When someone visits www.wearechalk.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

We currently use Squarespace Inc to host our website. They provide us with the online e-commerce platform that allows us to market our events and sell tickets to you. 

Your data is stored through Squarespace’s data storage, databases and the general Squarespace application.

For more insight, you may also want to read the Squarespace Terms of Service here or Privacy Statement here:

http://www.squarespace.com/terms-of-service/
http://www.squarespace.com/privacy/

You can find more information on how cookies are used on this website by reading Squarespace's Cookie Policy here.  

If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Mailing List Sign Up

As part of the sign up process for our Mailing List, we collect personal information (name and e-mail address). We use that information to tell you about all our news and forthcoming events. We don't, under any circumstances, rent or trade email lists with other organisations and businesses.  

We use a third party provider, Mailchimp, to deliver our email marketing. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Mailchimp's Privacy Policy.

You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by dropping us an email

Ticket purchases

Our credit and debit payment processing is currently accomplished through Stripe, Inc., a third-party processing service (stripe.com) that allows us to accept your payment online. Your data may be stored through Squarespace's and/or Stripe's data storage, databases, and the general Squarespace or Stripe application. 

Payment: If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data.  Your data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).  Your purchase transaction data should be stored only as long as is necessary to complete your purchase transaction.  After that is complete, your purchase transaction information should be deleted.

You can read Stripe's privacy policy here

If you purchase something with us and share you details, we will not automatically sign you up to our mailing list or use it for other purposes.

Links to Other Websites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement. 

Access to Your Personal Information

You are entitled to access the personal information that we hold at any time. Email us to obtain this information.

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 24 May 2018.